Terms & Conditions
Effective Date: August 2026
These Terms & Conditions govern your use of always-rude.com and any purchase you make from Always, Rude. By visiting our website or placing an order, you agree to these terms. Please read them carefully.
Always, Rude is owned and operated by Stacey Rude, based on San Juan Island, Washington. Questions? Email us at millie@always-rude.com.
1. About Our Products
Every Always, Rude bag is handcrafted by Stacey Rude. Each piece is one of one — it will not be reproduced, restocked, or duplicated. Product photos, descriptions, and dimensions are provided as accurately as possible, but minor variations in color, texture, and finish are inherent to the handmade process and are not considered defects.
By purchasing, you acknowledge and accept the handcrafted nature of our products and the natural variations that come with them.
2. The Drop Model
Always, Rude sells products in limited drops. Pieces are available in the quantities shown and are sold on a first-come, first-served basis. Once a piece sells out, it is gone. We do not maintain waitlists for individual sold-out items, though we encourage you to join our email list for early access to future drops.
We reserve the right to limit quantities per customer and to cancel orders at our discretion if we suspect fraudulent activity or policy violations.
3. Pricing and Payment
All prices are listed in US dollars. Prices are subject to change without notice. The price at the time you complete your order is the price you pay.
Payment is processed securely through Squarespace Payments or Stripe. We do not store your full payment card information on our servers. By submitting your payment information, you represent that you are authorized to use the payment method provided.
If a payment fails or is declined, your order will not be fulfilled. We will attempt to notify you using the contact information provided at checkout.
4. Orders and Cancellations
Orders are processed as quickly as possible. If you need to cancel an order, contact us immediately at millie@always-rude.com. We cannot guarantee cancellation once an order has been packed or shipped.
We reserve the right to cancel any order for any reason, including pricing errors, suspected fraud, or product unavailability. If we cancel your order, you will receive a full refund.
5. Shipping
We ship orders to addresses within the United States. Shipping costs and estimated delivery times are displayed at checkout. Delivery estimates are provided by the carrier and are not guaranteed.
Always, Rude is not responsible for delays caused by carriers, weather, customs, or circumstances outside our control. Once your order is handed to the carrier, responsibility for delivery transfers to them. If your package is lost or damaged in transit, please contact the carrier directly to file a claim.
It is your responsibility to provide an accurate and complete shipping address. We are not responsible for orders shipped to incorrect addresses provided at checkout.
6. Sales and Warranty Policy
All sales are final. Please review our full Sales & Warranty Policy for details on our 30-day workmanship warranty and what is and is not covered.
7. Intellectual Property
All content on always-rude.com — including but not limited to bag designs, photographs, copy, branding, logos, and the Always, Rude name — is the intellectual property of Stacey Rude and Always, Rude. All rights reserved.
You may not reproduce, copy, distribute, modify, or use any content from this website for commercial purposes without our express written permission. Sharing our content on social media with proper credit is welcome and appreciated.
If you believe your intellectual property rights have been infringed, contact us at millie@always-rude.com.
8. User Conduct
By using our website, you agree not to:
- Use the site for any unlawful purpose
- Submit false, fraudulent, or misleading information
- Attempt to gain unauthorized access to any part of the site or our systems
- Scrape, copy, or harvest content from the site using automated tools
- Interfere with the operation of the website or the experience of other users
- Impersonate Always, Rude, Stacey Rude, or any other person or entity
We reserve the right to refuse service, cancel orders, or block access to anyone who violates these terms.
9. Email List
By signing up for our email list, you agree to receive drop announcements, early access notifications, and occasional updates from Always, Rude. You can unsubscribe at any time using the link in any email we send.
We will not sell or share your email address with third parties for marketing purposes. See our Privacy Policy for full details on how we handle your information.
10. Third-Party Links
Our website may contain links to third-party platforms including Instagram and payment processors. These links are provided for convenience. We are not responsible for the content, practices, or privacy policies of any third-party sites. Visiting those sites is at your own discretion and risk.
11. Disclaimer of Warranties
Our website and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of any content on the site.
12. Limitation of Liability
To the fullest extent permitted by law, Always, Rude and Stacey Rude shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of our products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from a purchase shall not exceed the amount you paid for the product in question.
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Washington State.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.
15. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Always, Rude
millie@always-rude.com
San Juan Island, Washington
always-rude.com